Welcome to StudyatNova (“Nova”, “we”, “our”, “us”)- an all-in-one education ecosystem headquartered in Kumasi, Ghana. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal data across our platforms and services. This Privacy Policy applies to all users of our services, including schools, teachers, educators, students, parents/guardians, administrators, and educational partners within and beyond Ghana.
By using our platform, you agree to the practices detailed here. For questions or concerns, please contact our Data Protection Officer at Info@studyatnova.com.
This policy applies to:
Teachers using Nova’s teaching, lesson digitization, and communication tools.
Educators offering self-paced courses or workshops through Nova.
School administrative staff using Nova for management or support roles.
Third-party education facilitators contracted through Nova.
We collect the following categories of data about you:
Full name
Gender
Date of birth
Email address
Phone number
Profile picture (optional)
Employment details (school name, position, staff ID, etc.)
Teaching subjects and levels
Certifications and academic qualifications
Uploads (lesson plans, assignments, video lectures)
Course catalogs
Login/logout times
Pages visited and features used
Interactions with students
Attendance and grading records
Bank or mobile money details (for payout purposes)
Earnings history (for paid educators)
We use your data to:
Manage your account and authenticate login credentials
Help you create, manage, and deliver lessons and assignments
Enable communication with students, parents, and administrators
Support the sale or delivery of educator courses or content (if applicable)
Monitor engagement to improve platform performance
Ensure security, prevent fraud, and enforce compliance
Issue payments and generate financial records (where relevant)
If your data is transferred or accessed outside Ghana (e.g., for global content delivery or support services), we ensure such transfers comply with data protection standards and contractual safeguards.
We collect and process your data under the following lawful bases:
Consent: When you voluntarily provide data (e.g., uploading profile info or lesson content).
Contractual necessity: To provide agreed-upon platform services.
Legal obligation: Complying with regulations like data protection and employment laws.
Legitimate interest: Securing our platform, improving educational delivery, and managing educator performance fairly.
Nova will never sell your personal information. We may share your data with:
The school or educational institution you are affiliated with
Nova’s technical partners (e.g., cloud storage, authentication services)
Regulatory authorities when legally required
Payment processors (only if you're earning income via Nova)
We ensure all third parties adhere to strict confidentiality and data protection agreements.
We use:
End-to-end encryption
Role-based access control
Activity monitoring
Regular security audits
Strong password enforcement
Your login credentials are confidential and must not be shared.
Your data is securely stored on encrypted servers, hosted in compliance with local and international standards.
We retain your data:
For as long as your account is active or as necessary to deliver services
In archived logs for up to 3 years post-deactivation for audit or legal compliance (unless deletion is requested and permissible)
Under Ghana’s Data Protection Act and other applicable laws, you have the right to:
Access your data
Correct inaccuracies in your data
Request deletion of non-essential data
Withdraw consent (for features that require consent)
Lodge a complaint with the Data Protection Commission of Ghana
To make any such request, email us at: info@studyatnova.com
Nova may integrate with tools like Zoom, Google Classroom, or payment gateways. When you use these tools, their privacy policies also apply. Nova is not liable for external platform data use.
We use cookies for:
· Remembering logins
· Improving site performance
· Analyzing user behavior
You may disable cookies in your browser settings, although doing so may impact your experience on the platform.
We may update this policy to reflect new features, laws, or practices. We’ll notify admin contacts and highlight recent changes.
For questions, data requests, or complaints, reach out to:
Data Protection Officer
StudyatNova HQ,
Kumasi, Ghana
📧 Email: info@studyatnova.com
📞 Phone: +233 59 438 4935
🌐 Website: https://studyatnova.com
For unresolved concerns, users may seek assistance from their local data protection authority.