StudyatNova-Terms & Conditions

User Accounts and Security

• Users are responsible for maintaining the confidentiality of their login credentials (email, password, school code).

• You agree to notify Nova immediately if you suspect any unauthorized use of your account.

• Nova is not liable for any loss or damage caused by unauthorized access due to your failure to safeguard your credentials.

Platform Access & Availability

Nova strives to provide uninterrupted access to its services. However, we may occasionally:

• Suspend services for maintenance, upgrades, or security reasons

• Modify or discontinue features based on user feedback or platform evolution

We reserve the right to change or terminate any part of the service without notice.

Use of the Platform

You agree to use Nova only for lawful educational purposes. You must not:

• Misuse the platform in any way that disrupts others' access

• Upload or share harmful content (viruses, hate speech, obscene material)

• Attempt to reverse-engineer, hack, or damage the platform

• Impersonate other users or falsify personal or school information

Violation of these rules may result in suspension or termination of your account.

Subscription & Payment (for Schools)

• Schools must purchase a subscription plan to access premium features.

• Subscription plans may be monthly, term-based, or annual.

• Payments are processed via secure third-party gateways. Nova does not store your card details.

• Trial periods (if provided) are subject to limitations and one-time use.

• Subscriptions are non-refundable unless stated otherwise in writing.

For questions regarding billing, contact: billing@studyatnova.com

Content Ownership

A. Your Content

• Schools, teachers, and students may upload content (videos, assignments, documents).

• You retain ownership of any original content you upload.

• By uploading, you grant Nova a limited license to use, display, and distribute it on the platform for educational purposes.

B. Nova Content

• All platform code, designs, illustrations, templates, tools, logos, and learning tools are the intellectual property of Nova.

• You may not reproduce, copy, or redistribute Nova content without written permission.

Data Privacy and Protection

Nova values user privacy. Our handling of student and parent data complies with data protection regulations across Africa.

Please refer to our:

• Public URL: System Privacy Policy
• Public URL: Students & Parents Privacy Policy 
• Public URL: Teacher, Educator & Staff Privacy Policy 

You agree to Nova’s data collection and usage practices as outlined in these documents.

Termination of Account

Nova reserves the right to suspend or terminate your access:

• If you violate these Terms

• If your school’s subscription expires and is not renewed

• For technical or security risks

In the event of termination, access to all content and data may be disabled. Schools are encouraged to back up their data regularly.

By registering on Nova, you consent to receive:

• System alerts and notifications via email/SMS

• Important platform updates

• Academic reminders (for parents/students)

You can opt-out of promotional messages but not essential service messages.

Limitation of Liability

Nova is provided “as is.” We do our best to ensure the system is reliable and secure. However, Nova is not liable for:

• Loss of data due to user error or third-party failures

• Damages resulting from service interruptions or outages

• Errors in content uploaded by schools, teachers, or users

You use the platform at your own risk and discretion.

Cookies

Nova uses cookies to enhance your experience. By accessing our platform, you consent to our use of cookies in accordance with our Privacy Policy. Cookies allow us to store user preferences, enable core functionality, and improve our services. Some of our partners and third-party services (e.g., analytics or advertising providers) may also use cookies.

User Comments & Reviews

Nova may enable areas of the platform for users (schools, teachers, parents, students) to post comments, suggestions, reviews, or feedback.

• Nova does not screen, edit, or approve user comments before they are posted.

• The views expressed in comments do not reflect the opinions of Nova or its affiliates.

• Nova reserves the right to monitor and remove any content deemed inappropriate, offensive, or in violation of these Terms.

By submitting content, you warrant that:

• You have the legal right to post such content

• Your content does not infringe on any third-party rights

• Your content is not defamatory, offensive, or unlawful

• Your content will not be used to solicit or promote commercial activity

You grant Nova a non-exclusive license to use, reproduce, and display your content in any form or media.

Hyperlinking to Our Content

The following organizations may link to our website without prior written approval:

• Government agencies

• Search engines

• News organizations

• Educational institutions

• Accredited businesses listed in online directories

Other link requests (e.g., consultants, nonprofits, educational tech platforms) may be considered. If your organization is not listed but would like to link to Nova, email us with:

• Your name and organization

• The intended linking URLs

• The specific pages you wish to link to

Approved links may be used:

• By referencing our platform name

• By using the URL directly

• In a context that accurately describes Nova and its services

Use of Nova’s logo or branding is prohibited without express written permission. 

Reservation of Rights

Nova reserves the right to:

• Request removal of any links to our site

• Update or modify these Terms and our linking policy at any time

• Suspend access to our platform if you violate these terms

By continuing to use our platform, you agree to these revised terms.

Disclaimer

To the maximum extent permitted by law, Nova disclaims all warranties relating to:

• Platform availability

• Fitness for a particular purpose

• Accuracy or reliability of content

Nothing in these terms shall limit:

• Liability for death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Any liability that cannot be legally excluded

Content Liability & Indemnity

We are not responsible for any content appearing on third-party websites that link to us.

You agree to indemnify us against all claims arising from content on your website that links to Nova

Also, you agree to indemnify and hold harmless Nova, its founders, developers, affiliates, and staff from any claims, damages, or legal proceedings arising from your misuse of the platform, breach of Terms, or violation of any laws.

Removal of Links or Content

If you believe any content or link on our site is objectionable, please notify us. We will review such requests, but we are not obligated to take action or respond directly.